Welcome to Stripes Golf. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stripesgolf.com.au, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). This Privacy Policy is governed by the Australian Privacy Act 1988 (Cth) and complies with the Australian Privacy Principles (APPs).

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1. Information We Collect

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• Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, etc.), email address, and phone number.

• Custom Product Information: To create custom products, we may collect information regarding your preferences, design specifications, images, or any other details you provide.

• Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

• Usage Data: We collect information about your activity on our site, including pages visited, time spent on pages, clicks, and other actions.

• Anonymity and Pseudonymity: Where possible, you have the option of not identifying yourself or using a pseudonym when dealing with us, unless it is impractical, or we are required by law to deal with you on an identified basis.

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2. How We Collect Your Information

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We collect your personal information in several ways, including:

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• Directly from you, such as when you provide information via our website, by email, over the phone, or in person.

• Automatically when you use our Site, through technologies such as cookies and log files.

• From third parties, such as payment processors or other service providers that assist us in operating our business.

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3. How We Use Your Information

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We use the information we collect in various ways, including:

• To process your transactions and fulfill orders.

• To communicate with you, including responding to inquiries, sending confirmations, and providing updates on your order.

• To improve our website, products, and services.

• To send you marketing and promotional communications, which you may opt out of at any time.

• To detect, prevent, and address fraud or other illegal activity.

• To comply with legal obligations.

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4. Sharing Your Information

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We may share your personal information in the following circumstances:

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• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to perform services on our behalf, such as payment processing, order fulfillment, and email delivery.

• Disclosure Overseas: We may share your personal information with third parties located overseas, including but not limited to [list countries]. By providing us with your personal information, you consent to this disclosure.

• Business Transfers: If we merge with or are acquired by another company, your information may be transferred.

• Legal Requirements: We may disclose your information if required by law, subpoena, or if we believe that such action is necessary to comply with legal obligations or to protect our rights, users, or others.

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5. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to monitor the activity on our site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

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6. Data Security

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We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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7. Data Retention and Destruction

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We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

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8. Your Rights

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You have the following rights regarding your personal data:

• The right to access the information we hold about you.

• The right to request correction or deletion of your personal data.

• The right to object to or restrict the processing of your data.

• The right to withdraw your consent where we rely on it to process your data.

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To exercise these rights, please contact us at info@stripesgolf.com.au. We will respond to your request within a reasonable time frame and may charge a small fee to cover administrative costs.

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9. Making a Complaint

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If you believe we have breached the Australian Privacy Principles, you can contact us at [contact details] to make a complaint. We will investigate and respond to your complaint within a reasonable period. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Stripes Golf
U 1006, 158 Epping Road

Lane Cove, NSW, Australia 2066
info@stripesgolf.com.au

0413 102 248

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